Document

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Format

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How to Use the Crisis Management Document Set

Describes the documents comprising the set and how they can be used as part of the invocation of your Business Continuity Plan

WORD

63 KB and 2 pages

No preview available

Recovery or Emergency Team Structure and Roles

Defines the actions, roles and responsibilities for each of the teams required by the Business Continuity Plan in the event that the plan must be invoked (ie emergency occurs). These actions, roles and responsibilities may be combined under fewer teams depending on the complexity and size of your organisation. However this structure of actions provides a rigourous framework for key staff during the invocation of a Business Continuity Plan.

WORD

50 KB and 5 pages

Gold Team Plan

The Gold Team determines recovery policy, decides on corporate communications to staff, clients and counterparts and decides whether to invoke specific standby arrangements. This document provides the planning framework for that team.

WORD

33 KB and 2 pages

Silver Team Plan

The Silver Team ensure that firstly the Gold Team has all the relevant business information required to make decisions on recovery strategy and policy, and secondly instructions are passed on to the relevant Bronze Team members and actioned accordingly. This document provides the planning framework for that team.

WORD

32 KB and 2 pages

Bronze Team Plan

The Bronze Team is responsible for actioning specific business and support function recovery plans. This document provides the planning framework for that team.

WORD

37 KB and 3 pages

Emergency Contact Cards

Sample pocket card to be issued to all staff with emergency procedures and contact numbers

WORD

25 KB and 1 pages

No sample view available

Staff Contact Lists Template

An outline spreadsheet for recording the personal details of all employees and contacts to be used in the event of an emergency or disaster.

EXCEL

15 KB and 1 page

Emergency Notification Cascade Chart

Typical organisation cascade chart indicating who contacts whom in the event of an emergency

EXCEL

46 KB and 1 page

Calling Tree/Emergency Notification Cascade Description

This document describes how to establish the Cascade or calling tree - which is based on a tiered structure with each tier head have the responsibility of informing staff in the next tier down

WORD

47 KB and 5 pages

HR Response Team Plan

Following an incident it is essential that procedures are immediately put in place to with three major objectives, firstly to account for the location of staff, secondly to respond to enquiries from Next of Kin and thirdly, to provide support to injured staff and families of the any bereaved. This document outlines a plan for an HR Response Team that should be established to handle these actions. (See also However the HR Department Action Plan aimed at managing and recovering normal HR department operations)

WORD

24 KB and 2 pages

Bomb Threat Procedures

Your staff are no more likely to receive bomb threats than staff in any other company. It is prudent, however, to ensure that all staff are aware of how they should handle such incidents. The threat can, of course, take other forms but the most likely would concern placing some form of device and making telephone threats. Most of these calls will ultimately prove to be hoaxes but initially they must be handled as real. Although the increasing levels of terrorism throughout the world increase the possibility of an attack, the threat could also come from extremist groups or disgruntled individuals.

WORD

2 pages

Preview not available

Emergency Evacuation procedures

A sample set of instructions for evacuating premises in the event of an emergency

WORD

27 KB and 1 page

Sample Press Releases

Three sample press releases which can be modified and issued following an emergency and the invocation of the Business Continuity Plan. Press Releases to local and national media may prove a very valuable activity in informing the public, customers, suppliers and staff about the extent of the problem and reassuring them about actions being taken.

WORD

26 KB and 3 pages